Privacy Policy

Prairie Hill Storage ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with A2P10DLC regulations and other applicable privacy laws.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, physical address, and other identifying details you provide when you contact us, create an account, or use our services.
  • Payment Information: When you make a payment for our services, we collect payment details, including credit card numbers or other financial information.
  • Communication Data: This includes records of your communications with us via phone, email, or text messages, as well as any other information you provide when contacting our customer service.
  • Usage Data: We may collect information about how you interact with our website and services, including IP addresses, browser type, and usage patterns.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To provide and manage our self-storage services, including processing reservations, payments, and responding to your inquiries.
  • Communication: To send you important updates regarding your rental, including payment reminders, access codes, and service notifications.
  • Marketing: To inform you about promotions, new services, or special offers that may be of interest to you. You may opt out of these communications at any time.
  • Legal Compliance: To comply with legal obligations, such as reporting requirements, and to protect the rights, property, or safety of Prairie Hill Storage, our customers, and others.

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as outlined below:

  • Service Providers: We may share your information with trusted third parties who assist us in operating our business, conducting our services, or servicing you, provided that those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your personal information if required by law or in response to valid legal processes, such as subpoenas, court orders, or government regulations.
  • Protection of Rights: We may share your information to protect the rights, property, or safety of Prairie Hill Storage, our users, or others.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes using encrypted connections (SSL) for data transmission, secure storage of sensitive information, and restricting access to your personal data to authorized personnel only.

5. A2P10DLC Compliance

In compliance with A2P10DLC regulations, we ensure that all communications sent via text messaging are protected and your consent is obtained before sending promotional messages. You have the right to opt out of these communications at any time by following the instructions provided in each message.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You have the right to request corrections to any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  • Opt-Out: You may opt out of receiving marketing communications from us at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Prairie Hill Storage
Phone: 319-531-9933
Email: info@phstorage.com
Website: https://phstorage.com